5

4

1

They told me my car was in great shape and needed only one repair but after service the problems aren't any better and haven't gone away. Some weird handling and jerkyness are intermittent now instead of all the time but it's like bolts are super loose under there or something. I'm afraid to drive my car. I brought the car back and the mechanics laughed and said they see the problem but can't do anything for me. Disappointed. Services: General repairs & maintenance, Steering & suspension repair

Bill, I’d like to personally apologize as the owner I take this very serious. Can we discuss further? I’d love to chat face to face about what occurred.

- Bexley Automotive
1

They told me my car was in great shape and needed only one repair but after service the problems aren't any better and haven't gone away. Some weird handling and jerkyness are intermittent now instead of all the time but it's like bolts are super loose under there or something. I'm afraid to drive my car. I brought the car back and the mechanics laughed and said they see the problem but can't do anything for me. Disappointed.

Bill, I’d like to personally apologize as the owner I take this very serious. Can we discuss further? I’d love to chat face to face about what occurred.

- Bexley Automotive
5

The work was great! They were professional, knowledgeable, efficient and friendly!

1

I would be happy to speak to someone that is okay with questions considering I’m coming out of pocket. I am very kind, just a curious customer, if anyone wants to work I’m still interested… just a bit more respect please.Called in to try and book and was kind of bummed because you guys have nice reviews.

Leah, I’m really sorry that this happened. I’m the owner and I’m currently out of town. I’m back Monday, is that ok? If not your welcome to email me directly at kbarger@bexleyauto .com. I know that we have been crazy busy but I would love to chat. I have email access while out of town. Thanks again for taking the time to leave us a note. Kyle

- Bexley Automotive
5

5

Thank you, Kyle and Bexley Automotive, for fixing my mother’s car. Your service was phenomenal- you went above and beyond. I so appreciate it!

5

5

Everyone was very nice and pleasant. Thank you for your customer service.

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